Replacement Policy
PhotoELF Software is offered in 2 forms:
- A Download Version
- A CD-ROM
The CD-ROM is more expensive due to material, shipping and handling costs. However, it is a permanent
BACK-UP Copy that will allow you to restore photoelf if you have computer trouble.
Purchase the CD-ROM, if you are unsure how to make back-up copies of the
Download Version.
Users who purchase the Download Version are responsible for making a Reliable "Back-Up"
copy in the event their computer ever crashes and they wish to restore PhotoELF. (which is why we strongly warn
customers of this in 5 locations during the purchase process.)
We do offer free upgrades and replacements , via download, for 12 months after the date of purchase.
Follow instructions below.
We prefer that you purchase the CD-ROM, or make a Back-Up copy, but
we do offer a convenient way for you to restore PhotoELF!
Steps to recover PhotoELF:
- Go to:
www.photoelf.com/download/download.shtml and download the complete Trial-Version Install File
- After download is complete, install the Trial-Version
- Then, visit:
www.photoelf.com/support/upgrade/upgrade.shtml and login to our registered user
Upgrade Page.
- If you have purchased within the last 12 months, you will be greeted with a free download. Otherwise, keep reading.
- Purchase the Upgrade CD-ROM or the Upgrade/Restore KEY (the second Option) and download and install it.
This KEY will unlock the trial version you just installed.
- After you have restored PhotoELF, make a back-up copy of the following 2 files:
1) PhotoELF-Install-nnnn.exe (where nnnn is the version number)
2) ELFkeynnnn.exe
Making a back-up of these 2 files will allow you to restore PhotoELF if your computer crashes.
- Finally - Always TEST your back-up copies to make sure they will work when needed.
Following these steps will restore PhotoELF on your computer and it will be the latest version!
(So you get the upgrade as well!) This method of restoring PhotoELF is the easiest and fastest way
for you to recover PhotoELF if you did not make reliable back-up copies.
|
If you have any questions or need help, feel free to contact us: Contact Us
|
